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Terms & Conditions

Booking confirmation

Bookings are confirmed upon payment of a 30% deposit, payable within 7 days by postal order, bank transfer or credit card (Visa or Mastercard), in this case, the card number and expiry date must also be provided. No booking shall be considered to be confirmed without receipt of the agreed deposit.

  • Arrival: Check-in is from 16.00 to 24.00. Please let us know if you have any special requirements.
  • Departure: You must check out by 10.00 on the day of your departure.
  • Animals: Not permitted.

Cancellation

As stipulated in Article 1385 of the Italian Civil Code, the deposit is non-refundable in the event of booking cancellation. For the convenience of our guests, Hotel Residence Dahù applies the following conditions:

  • In the event of a cancellation up to 10 days prior to the scheduled arrival date, the deposit shall be valid for a later stay at the same hotel, subject to availability, within one year from the departure date. From the moment the client has informed the hotel of a booking cancellation and the hotel has agreed to postpone the stay to another date, the room that was originally booked shall be considered to be available with immediate effect. The hotel will therefore be entitled to re-book the room in question.
  • In the event of a cancellation within 10 days of the scheduled arrival date, the deposit shall be retained by the hotel, which shall undertake to keep the room booked in the customer's name until 10 a.m. of the day following the scheduled arrival date (as stipulated by Article 4 of the "hotel use and best practice" guidelines issued by the Trento Chamber of Commerce).
  • In the event of departure before the checkout date indicated in the booking, the customer shall be required to pay for the full duration of the stay, minus the cost of meals not eaten, at a rate of 10 euros per day for adults and 5 euros per day for children aged 3 to 12 years old.

We highly recommend that our guests take out private travel cancellation insurance.

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Dahu Hotel e Residence

Via Circonvallazione n.22 – fraz. Passo del Tonale – 38029 Vermiglio (TN)

Tel / Fax +39 0364 903864
info@hotelresidencedahu.it

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Statement on the GDPR (General Data Protection Regulation)

The data controller is Dahu Hotel e Residence, who states that the data acquired in this manner will be handled as follows:

  • it will be used to comply with current requests for information/acquistion/registration until completed and for no other purpose.
  • it will be held in the company archives with no deadline, until independent cancellation by the user, voluntary cancellation by the Controller or an explicit request for cancellation by the user.
  • it will be held on behalf of the Controller by KUMBE, the Controller’s maintainer for digital services, on the cloud server and related backup, in turn managed in compliance with the GDPR for the entire term of the contract with the Controller – who may dispose of it at any time – and until its subsequent cancellation.
  • it will be held on behalf of the Controller by ERICSOFT SRL, Controller maintainer for booking and CRM services, on the cloud server and related backup, in turn managed in compliance with the GDPR for the entire term of the contract with the Controller – who may dispose of it any time and until its subsequent cancellation.
  • it will be held by the third party recipient of this request, indicated in the request, other than the Controlller, for the execution of this request and managed in compliance with the GDPR adopted by the latter.
  • it will not be assigned to third parties; it will not be used for marketing campaigns except if concurrently authorized for such purposes.
  • the user will have a profile created based pon the information contained therein and the data may be used for statistical processing.
  • the complete privacy policy may be found at the link www.hotelresidencedahu.it/privacy. For information or requests, you may write to the following electronic mail address: info@hotelresidencedahu.it.

Statement on the GDPR (General Data Protection Regulations)

If subscribing to the Newsletter, you must confirm your registration by means of a confirmatory mail sent to the recorded address.  In such case, handling includes:

  • the creation of a group user profile, a status, preferences as indicated and deduced from the information provided in the form and subsequent independent profiles.
  • use of the data for electronic notices (email, whatsapp) and not (paper) for informational/commercial purposes.
  • Use of the email for the creation of marketing campaigns and personallized information, digital and non-digital
  • the complete privacy policy may be found at the link www.hotelresidencedahu.it/privacy. For information or requests, you may write to the following electronic mail address: info@hotelresidencedahu.it.

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Statement on the GDPR (General Data Protection Regulations)

If subscribing to the Newsletter, you must confirm your registration by means of a confirmatory mail sent to the recorded address.  In such case, handling includes:

  • the creation of a group user profile, a status, preferences as indicated and deduced from the information provided in the form and subsequent independent profiles.
  • use of the data for electronic notices (email, whatsapp) and not (paper) for informational/commercial purposes.
  • Use of the email for the creation of marketing campaigns and personallized information, digital and non-digital
  • the complete privacy policy may be found at the link www.hotelresidencedahu.it/privacy. For information or requests, you may write to the following electronic mail address: info@hotelresidencedahu.it.
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